Property Maintenance system can boost the tenant retention rate

 Tenant acquisition may seem to be a difficult task but tenant retention is much more important and beneficial. Tenant retention is crucial as a satisfied tenant will bring more customers to your property business. But keeping tenant retention rate high is a cumbersome task for any property manager because if any tenant’s maintenance request goes unheard, it causes loss to the business.

No property manager ever wants to lose good tenants just because of bad communication and that’s why they rely on the property maintenance system to keep track of tenant’s maintenance requests and work accordingly to keep tenant retention high.

Now the question arises How Property Maintenance system can boost the tenant Retention rate? By using some features of the Property Maintenance system, you can increase tenant satisfaction, save time in handling requests, and ultimately can retain the tenant. 

Role of Property Maintenance system in tenant retention:

1 A smart property software helps a tenant to punch or track request status, information at any time of the day. If tenant request is heard just when it is made, it keeps their mental level at bay. With the virtual or automatic response, they might think that they have been heard.

2. Organize Documents: with property maintenance software, you can maintain hard copies of lease contracts, payment receipts, and work orders at the fingertips of you and your tenants. Tenants at any time can share, review and download contracts, identity, and other expiring documents.

3. Better communication: Smart property software helps in retaining tenant as it automatically sends reminders and alerts for late payment, fire alarm testing, also send a personalized greeting to tenants on their birthday and festivals. A tenant also gets live announcements for facility closures, work in progress, or other maintenance-related matters. Keeping your tenants up-to-date on any special events or deals you're going to help create trust and loyalty to your tenants.

4. Every tenant wants a hassle-free payment option and to maintain cordial relations with their tenants, property managers are using smart property software as it provides online rent payment facility to them. Also, they can access payment history, receipts, and pending payments.

5. As human is a social animal and he can’t live without socializing and a happy tenant would surely boost their property manager in their social circle. Some Property maintenance software also let tenants enjoy a safe, socially active lifestyle by engaging with their and scheduling parties, set play dates, or post any relevant notifications or news. These functions will promote a sense of community among your tenants and create a sense of compassion towards your land. 

So with all these features, property maintenance software can help increase in tenant retention and make your and your’s tenant lives convenient.